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ISO 9001:2015 Certified IT & Software Company
Core IT Capabilities

Website & SLA Maintenance

24/7 dedicated support desk, automated uptime optimization, and regular content revisions.

Service Overview

Why Your Business Needs This

We offer full-service website and custom software maintenance contracts, including daily off-site cloud backups, regular database optimizations, CMS/plugin patching, real-time error log monitoring, and dedicated developer hours for routine content revisions.

Key Benefits:

  • 99.99% guaranteed SLA uptime
  • Hacker-proof security shields
  • Peak page speed & Lighthouse audits
  • Priority technical support access
Plugin & CMS version patching
Daily automated off-site backups
Real-time error logging & alerts
Dedicated developer hours for content changes
Execution Stages

Specific Development Process

STAGE 01

Current codebase audit

STAGE 02

Backup node configuration

STAGE 03

Uptime & log monitor setup

STAGE 04

Weekly maintenance checks

Preferred Stack

Technologies Utilized

AWS S3 backups Cloudflare WAF WordPress CLI Sentry logging GitHub

Service FAQ:

What is the response SLA and what do content hours cover?
Critical software bugs receive priority resolution under 2 hours. Additionally, you receive up to 5 hours of developer time per month for content revisions, including text updates, banner uploads, product management, and layout adjustments.
✦ CUSTOM CONTRACT SERVICES

Need a custom SLA arrangement?

Our developer board will formulate specialized contract agreements tailored to enterprise requirements.

Specialized Contracts
SLA Maintenance
24/7 Priority Support
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